Terms and Conditions

 

Your support of independent business is very much appreciated!

 

Return Policy

Items are able to be returned within 14 days of receipt, in the same condition and original packaging as received. Contact us directly to be given an approval code. Product must be returned within 10 days of the approval code being given. Refunds will be issued to the original form of payment upon receipt of the returned item.

Should you receive your order with any damage or defect, please contact us within 5 days of receipt.

We can be reached at hello@byquaesitum.com

All one-of-a-kind items are final sale and may not be returned or exchanged.

 

Shipping

All orders are processed within 24-72 hours of order being placed. Orders of $250 or more ship free within the United States. Orders under $250 will ship with a flat rate of $10.

Standard ground shipping orders arrive within 3-8 business days. There is the option for expedited shipping - $45 for overnight delivery, $25 for two day delivery.

Hawaii, Alaska and other U.S. territories are charged a flat rate of $12 by Priority Mail.

A Texas state sales tax of 8.25% is charged for Texas orders only.

Should additional shipping charges be required for your order, depending on certain items, you will be contacted by email after check-out with the revised cost for your approval.

Currently, we only ship domestically within the United States. 

 

Accessibility

If, for any reason, you need assistance using our website or have specific questions or concerns, please contact us at hello@byquaesitum and we will gladly help.

 

Privacy

Your privacy is highly respected and we are sure to use any information obtained through our website responsibly. Under no circumstance will we sell, share or distribute any personal information with a third party of any kind.